Privacy Policy

Hawke’s Bay Collision Repair is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 2020 (New Zealand).

This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website.

Information we collect

We only collect personal information that you choose to provide to us through our website contact form.

This may include:

  • Your name

  • Your email address

  • Your phone number

  • Any information you include in your message

We do not collect sensitive personal information or use tracking tools to gather additional data beyond standard website analytics provided by Squarespace.

How we use your information

We collect your information for the purpose of:

  • Responding to your enquiry

  • Communicating with you about our services

  • Providing quotes or further information as requested

We will only use your information for the purpose for which it was collected, or for a directly related purpose.

How we store and protect your information

Your information is stored securely using Squarespace’s hosting platform, which includes industry-standard security measures.

We take reasonable steps to protect your personal information from:

  • Loss

  • Unauthorised access

  • Misuse or disclosure

Access to your information is limited to authorised personnel only.

Sharing your information

We do not sell, rent, or trade your personal information. We may share your information only where necessary to:

  • Comply with legal obligations

  • Protect our legal rights

  • Work with trusted service providers (such as website hosting), who are required to keep your information secure

Cookies and website analytics

Our website may use basic cookies and analytics tools provided by Squarespace to understand general website usage (such as page visits and traffic patterns).

This information is aggregated and does not personally identify you.

You can adjust your browser settings to refuse cookies if you prefer.

Your rights

Under the Privacy Act 2020, you have the right to:

  • Access the personal information we hold about you

  • Request correction of your personal information

If you would like to do so, please contact us using the details below.

Contact us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Hawke’s Bay Collision Repair
Email: admin@hbcollision.co.nz
Phone: 06 878 9772